Abbie Udall Associates

Specialist Case Managers based in the North East & Yorkshire

Abbie Udall Associates provides independent case management services for clients following a serious injury. We work collaboratively with clients to assess, plan and implement treatment and support to achieve optimum recovery. We work alongside both statutory and private services to create a bespoke level of intervention for all our clients.

  • Abbie
  • Alli
  • Caroline
  • Natalie
  • Claire

About Me

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Profile

  • Full Name: Abbie Udall
  • Phone Number: 07731940101
  • E-Mail: Abbie@auassociates.co.uk

Skills

  • TRAUMATIC BRAIN INJURY
  • PAEDIATRICS
  • ORTHOPAEDIC TRAUMA

About

Abbie is an occupational therapist by back ground and qualified in 2011. She is registered with the Royal College of Occupational Therapists, HCPC, British Association of Brain Injury Case Managers and the Case Managers Society UK.

Abbie Udall

"AU Associates has an excellent understanding of the complex and varied needs of clients who have sustained catastrophic injuries"

About Me

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Profile

  • Full Name: Alli Pentland
  • Phone Number: 07879 636 507
  • E-Mail: Alli@auassociates.co.uk

Skills

  • TRAUMATIC BRAIN INJURY
  • SPINAL INJURY
  • ORTHOPAEDIC TRAUMA

About

Alli is a physiotherapist and has specialised in the field of neurological rehabilitation and the management of long-term neurological conditions since 2008.

Alli Pentland

"AU Associates has an excellent understanding of the complex and varied needs of clients who have sustained catastrophic injuries"

About Me

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  • Full Name: Caroline Phelps
  • Phone Number: 07828 796 601
  • E-Mail: caroline@auassociates.co.uk

Skills

  • TRAUMATIC BRAIN INJURY
  • COMPLEX BEHAVIOUR
  • VOCATIONAL REHABILITATION

About

Caroline is a highly experienced case manager working with clients with brain injury and complex behavioural presentations.

Caroline Phelps

"AU Associates has an excellent understanding of the complex and varied needs of clients who have sustained catastrophic injuries"

About Me

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  • Full Name: Natalie Jardim
  • Phone Number: 07776 015 707
  • E-Mail: natalie@auassociates.co.uk

Skills

  • TRAUMATIC BRAIN INJURY

About

Natalie began working as a case manager in 2020 after working alongside Abbie Udall Associates in a clinical capacity for several years. Natalie has been practicing privately as a Neuro Occupational Therapist since 2018.

Natalie Jardim

"AU Associates has an excellent understanding of the complex and varied needs of clients who have sustained catastrophic injuries"

About Me

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Profile

  • Full Name: Claire Edwards
  • Phone Number: 07508 245907
  • E-Mail: claire@auassociates.co.uk

Skills

  • Case Manager Assistant
  • Client Personal Assistant

About

Claire is our saviour to all things admin and technology. She also works directly with clients as a virtual personal assistant.

Claire Edwards

"AU Associates has an excellent understanding of the complex and varied needs of clients who have sustained catastrophic injuries"

Services

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Services

  • Initial Needs Assessment

    A detailed assessment is carried out with the client following a major injury. Following this a report is completed which includes bespoke goals and clinical recommendations to support a client’s recovery.

  • Case Management

    Supporting and facilitating a client’s ongoing care, treatment and support needs to meet their rehabilitation goals.

  • Vocational Rehabilitation

    Expert guidance to support clients to become work ready.

"Approachable, articulate and knowledgeable, Abbie always delivers what she has promised."

Abbie is efficient and thorough

Abbie has an excellent understanding of the complex and varied needs of clients who have sustained catastrophic injuries. This is demonstrated both through the content of her immediate needs assessments and case management reports, and through her hands-on work with the clients when implementing rehabilitation recommendations. Abbie builds a great rapport with clients and shows real skill, understanding and empathy when setting and reviewing the pace of their rehabilitation goals, and introducing various types of input to meet a client’s needs. Abbie is efficient and thorough when coordinating input from a large Multi-Disciplinary Team, and very adept at encouraging professionals to work together when setting clear and joined up rehabilitation goals.

Rebecca Maddock - Solicitor Irwin Mitchell

Always enthusiastic in her approach

Abbie has supported and mentored me through my probationary period as a new rehabilitation case manager. She has always been a great support and provided encouragement and advice as needed. She is highly skilled and has very good teaching skills and explains things well. She engages well with all staff in a friendly manner and is always enthusiastic in her approach and keen to discuss cases and help with clinical reasoning. I can see how these skills as a mentor also help her to be a very effective case manager.

Jane Potter - Case Manager

Excellent communication skills

Abbie has extensive knowledge of the issues faced by people who have an acquired brain injury and their families. She understands the roles of MDT members and can therefore facilitate effective goal orientated MDT working for the benefit of her clients. Abbie has excellent communication skills and responds to requests from clients and therapists in an efficient manner ensuring that rehabilitation is not delayed.

Angela Birleson - Neuro Occupational Therapist - Let's Accomplish Change

Approachable, articulate and knowledgeable

From a therapist’s viewpoint, Abbie trusts us to get on with delivering our therapy service but is on-hand to keep us goal-focused and in budget. She reacts quickly to urgent situations and assists in problem solving. Approachable, articulate and knowledgeable, Abbie always delivers what she has promised.
To quote a (mutual) client, Abbie “is a little diamond”!

Sue Potts - Neuro Physiotherapist - Dragonfly Physiotherapy

Contact

    “Abbie put us all at ease and made us feel confident in her ability to help my daughter”